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Consulting Practice Manager - Transportation

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Date: Nov 2, 2020

Location: Los Angeles, CA, US, 90002

Company: J. J. Keller & Associates, Inc.

Requisition #:  12560
Functional Area:  Consulting; Transportation
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US – West Region
Work Hours:  Non-standard work hours including evening and weekend travel

Position Summary

In the world of compliance, J. J. Keller & Associates, Inc. is one of the nation's most-trusted sources for guidance and solutions. For the sixth consecutive year, ALM’s Consulting magazine has named J. J. Keller® Consulting as a Fastest-Growing Consulting Firm.  We are currently seeking an experienced Consulting Practice Manager to join our highly-regarded, successful Transportation Consulting Practice. Working with companies from coast-to-coast, our Transportation Consultants offer significant value to clients by way of ongoing programs that range from compliance assessments and policy development to program development and implementation, and everything in-between. The purpose of this position is to lead the activities of an assigned consulting practice to consistently achieve business results and to ensure that customer service expectations are fulfilled. This position will also spend about 50% of the time performing billable consulting work for clients, either in-house, off-site, or through internet technology. This includes: conducting audits & assessments, developing and implementing customized solutions, and providing training, advisory, and technical support to clients.

 

J. J. Keller® Consulting Services:  https://www.jjkeller.com/shop/Product/J-J-Keller-Consulting-Services

Job Responsibilities
  • Manages logistics of fulfilling client agreements in a timely manner consistent with client expectations, utilizing internal and external resources.
  • Performs billable consulting work for customers, to include safety audits, assessments, and training.
  • Manages subscription-based Safety & Compliance Program for assigned clients.
  • Works with sales professionals to develop proposals and assist with client presentations.
  • Demonstrates leadership as an industry expert and guides staff on client engagements.
  • Leads, develops and coaches associates:
    • Provides clear expectations, feedback and recognition
    • Participates in the hiring/selection process
    • Writes and conduct performance evaluations and progress reports
    • Handles associate relations issues
  • Delivers results in line with the following key metrics/accountabilities:
    • Service line revenue and gross margin objectives
    • Client satisfaction and retention standards
    • Associate retention
    • Budget control
  • Assists with the development and implementation of J. J. Keller proprietary solution offerings.
  • Manages expenses in line with departmental budgets and corporate business conditions.
  • Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
  • Enforces and support all company policies and procedures. Fully support the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.
Qualifications

Experience:

  • 7+ years of regulatory compliance consulting experience within the transportation industry
  • 3+ years of experience in a leadership role managing direct reports
  • P&L or budget management experience desired

 

Education:

  • Bachelor's degree in business or transportation field
  • Certification in assigned regulatory field preferred, but not required

 

Other Skills/Qualifications:

  • Strong working knowledge of FMCSA regulations and the transportation industry
  • Demonstrated ability to work effectively with client representatives at executive level
  • Demonstrated excellent communication skills - verbal, written and presentation
  • Knowledge of selling consulting services and the unique aspects of positioning high cost, intangible solutions
  • Strong communication and leadership skills
Physical Requirements

Work is performed primarily in a standard office environment.

 

Travel expectation: 80% via airplane and car to customer sites and/or industry and training events.

 

Other Information

 

At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. Our associates have named J. J. Keller as a Great Place to Work® four years in the running. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 
 

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.
 

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.

 

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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