Share this Job

Software Development Manager

Apply now »

Date: Mar 22, 2023

Location: Jacksonville, FL, US, 32217

Company: J. J. Keller & Associates, Inc.

Requisition #: 18363
Functional Area:  Software Development; Information Technology; Leadership
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US
Work Hours:  Standard Business Hours

Position Summary

Join one of J. J. Keller's fastest growing business units as we protect people and the businesses they run! The Software Development Manager will lead a team of Architects and Developers at various levels, along with offshore resources.


This position is responsible for overseeing release management, development projects, resource allocation/planning and infrastructure projects, as well as disaster recovery and business continuity processes. Projects include web-based and mobile applications.


This role is part of our Outsource Services area, where we provide services to help customers manage their safety and regulatory compliance programs. These services are heavily technology-enabled with this development team building internal-facing and external- facing applications to support service delivery. At the Manager level, this position operates at a strategic level, focusing on long-term plans and strategic priorities.


Our organization is over 80% remote, so you can join and work remote and be part of a remote-first team. 

Job Responsibilities

  • Leads, develops and coaches team:
     - Provides clear expectations, feedback and recognition
     - Participates in the hiring/selection process
     - Writes and conducts performance evaluations and progress reports
     - Handles associate relations issues 
  • Delivers results in line with the following key metrics/accountabilities:
     - Development project timelines
     - Application quality, system uptime and system performance targets
     - Associate retention
  • Manages the Software Development Life Cycle process and methodology to ensure a high level of quality for all products and services.
  • Oversees development team and construction of site enhancements and changes.  Ensures adherence to best practices for development, security and release management.
  • Ensures strong communication and training for technical support relative to site changes.
  • Contributes to the overall plans and objectives of the department as a member of the Leadership Team. 
  • Acts as a mentor and performs code reviews with the team to ensure quality and standards, particularly for contract resources. 
  • Works with other senior members, managers and architects to assess/introduce/implement new development frameworks, tools and processes.
  • Coordinates technical implementations and interfaces with Information Technology team to maintain optimal server configuration, database accuracy/integrity and for coordination of staging and production moves.
  • Participates in long-range planning and makes recommendations regarding technical architecture and department improvements.
  • Collaborates with development teams, product owners, and management to balance technical needs and business needs, while ensuring project objectives are met.
  • Communicates with third party vendors, end users, customers and internal product stakeholders on systems requirements, enhancements and recommendations to support business direction.
  • Develops and maintains a solid understanding of the technology tools and trends and remains current in new technology developments and their potential impact on the department.
  • Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensures that staff follows these same guidelines.
  • Manages expenses in line with departmental budgets and corporate business conditions.
  • Enforces and supports all company policies and procedures.  Fully supports the company's commitment to safety and the environment and strives to maintain a clean, healthy and safe workplace.



  • 10+ years of development experience (Microsoft stack preferred), or project management experience that includes application development projects. 
  • 5+ years experience in a related leadership role.
  • Strong technical background, specifically Microsoft web development technologies including .NET development platform, SQL Server databases and multi-tiered architecture.
  • Prior experience managing offshore teams. 
  • Demonstrated experience effectively leading project teams and software development projects to successful completion.
  • Formal project methodology experience; Agile (preferably Scrum) experience preferred.
  • Experience with ISO or Compliance a strong plus. 


  • Bachelor's Degree in business or technology related field.
  • In lieu of degree, may consider a combination of education and experience.

Other Skills/Qualifications:

  • Understanding of software development concepts and processes.
  • Knowledge of formal project management concepts and methodologies. 
  • Experience with project management tracking software.
  • Ability to manage multiple system development projects at once and facilitate project team activities.
  • Written and verbal communication skills, including the ability to communicate with both technical and non-technical users at all levels of the organization.
  • Ability to develop and implement growth plans and programs.
  • Strong verbal and written communication skills.
  • Strong organizational and time management skills. 

Other Information

At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $125,000.00 to $140,000.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Jacksonville

Job Segment: Developer, Project Manager, R&D, Compliance, Manager, Technology, Research, Legal, Management