Business Analyst (SAP)

Position Summary

The purpose of this position is to partner with business stakeholders and technology teams to analyze, implement and continuously improve business operations through the effective utilization of technology.

Business Analysts are embedded in the business units so that they can develop an in-depth understanding of the core business objectives, have visibility to inefficient processes, and recommend solutions that support and enhance those objectives and improve productivity. This role handles complex situations through deliberate analysis and planning. Achieves results on projects and issues of medium complexity without supervision.

This position is a part of our Technology Solutions department where associates develop, manage, and support online and mobile solutions serving the Transportation, Workplace Safety, and Human Resources markets.  Technology Solutions covers all aspects of the technology product lifecycle, from concept to release to ongoing customer support. We work closely with internal and external stakeholders in providing the right products at the right time, and in providing exceptional customer onboarding service, support and continued engagement. There are four functional areas that make up our department: Product Management, Development, Implementation, and Client Success.

This position is able to work 100% remote, onsite at our corporate headquarters in Neenah, WI, or in a hybrid capacity.

Job Responsibilities

• Identifies, analyzes and facilitates the implementation of new and enhanced technology to support area of responsibility:
  • Work with business unit to define business needs, project requirements, system specifications, and deliverables.
  • Coordinates activities and maintains on-going communication with management, technology team, end users, and other stakeholders.
  • Coordinates decisions based on business requirements, system functionality, and best business practices.
  • Participates in system configuration, data conversion, and testing processes.
• Utilizes data analysis techniques (e.g., statistical analysis, data mining) to extract meaningful insights from complex datasets.
• Creates informative reports and dashboards using data visualization tools (e.g., Power BI, SAP, SQL, and other BI Tools) to effectively communicate findings to stakeholders.
• Leverages business intelligence tools (e.g., SAP BI, Power BI) to develop robust data models, create comprehensive reports, and conduct in-depth analyses.
• Identifies opportunities to streamline processes and improve operational efficiency. Implements automation tools (e.g., Power Automate) to automate workflows and reduce manual effort.
• Troubleshoots system errors and performance problems so that business needs are met on a timely basis. Analyzes trends and develops recommendations to resolve recurring issues.
• Prepares and updates documentation to include functional specifications, testing procedures, end user documentation, technical standard operating procedures (SOP), etc.
• May prepare and conduct end-user training.
• Facilitates timely and thorough system testing for new system implementations and system updates/upgrades.
• Determines appropriate system security profiles in accordance with data security policies and practices.  Audits security access on a regular basis and resolves issues.  
• Actively participates in cross-department business process improvement activities to include leading and participating in process improvement events (Lean, Six Sigma, Kaizen, etc.).
• Leads project management and change management activities for medium to large scope projects, either independently or in partnership with other project leaders. 
• Provides coaching, mentoring and training to other Business Analysts.

Qualifications

Experience:

• 5+ years of experience working with software applications related to the specific business area.
• 2+ years of business analyst/systems analyst experience.
• SAP knowledge is required. 
• Project leadership experience.
• System implementation and configuration experience a plus.
• Experience with data visualization and data modeling tools (e.g. Power BI, SQL, SAP BI, and other BI tools).

Education:

• Bachelor's Degree in Business or Technology related field
• In lieu of the Bachelor's degree, will consider a combination of education and related work experience.

Computer Skills:

• Proficiency with SQL or other scripting programming languages.
• Power BI and Power Automate skills desirable. 

Other Requirements:

• Effective analytical and problem solving skills.
• Enhanced verbal and written communication skills.
• Strong technical aptitudes.
• Effective time management skills.
• Ability to manage multiple projects simultaneously.
• Ability to facilitate project teams and work with all levels within the company.

Benefits

• Medical / Dental / Vision Insurance
• Annual Reviews, Merit Increases + Quarterly Bonus Program
• 401(k) with Employer Match
• Annual Profit Sharing
• 17 PTO Days + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Work/Life Balance & Flex Time
• Annual Learning & Development Subscriptions  
• Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
• Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
• Strong company culture that fosters internal growth and development
• Computer Equipment Provided for Home Office

J. J. Keller is #66 / 600 on Fobes list of America's Best Employers for Women in 2024!

https://www.forbes.com/lists/best-employers-women/