Billing Support Specialist

Position Summary

The purpose of this on-site Billing Support Specialist is to complete complex billing tasks to meet the needs of our clients and internal billing requirements including reviewing and reconciliation invoices and payments to vendors and clinics for services completed.

J. J. Keller was founded nearly 70 years ago and we provide over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing.  Our success demands we add talent to our team in order to support the needs of our clients. 

Benefits and Perks

• Monday - Friday  Work Schedule 
• Flex-time and Work Flexibility
• Annual Reviews + Merit Increases + Quarterly Bonus Program Paid Out When Company Goals are Met!
• Medical + Dental + Vision Insurance
• Associate Growth/Promotional Opportunities 
• Tuition Reimbursement, eligible your FIRST DAY
• 401(k) with Employer Match + Company-Funded Annual Profit Sharing
• 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 

About our Neenah Headquarters

There's a lot to love about our home office in Neenah, Wisconsin, including:

• Jean-friendly environment, every day of the week!
• Café that offers breakfast, lunch and multiple a la carte items
• Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
• Free access to FLEX by Fitness on Demand providing 24/7 access to online workout and wellness programs
• Near 1-mile long walking trail that wraps around the campus 
• Multiple collaboration stations 

Job Responsibilities

• Processes client billing with a high degree of accuracy. This includes generating internal reports, populating system uploads, and troubleshooting for errors.
• Assists in resolving client and vendor inquiries and disputes.
• Reconciles and processes payment for vendor and clinic invoices.
• Collaborates with vendors, clinics, other Managed Services internal teams, and Accounting associates to problem solve and resolve discrepancies. 
   

Qualifications

Experience:

• 2+ years in an office environment.
• In lieu of experience, an Associate's degree in a Business discipline may be considered. 
• Experience with billing principles and practices a plus.

Education:

• High School Graduate or General Education Degree (GED)

Computer Skills.

• Must be proficient in the use of a PC and MS Office Suite, with intermediate excel skills.

Other Skills/Qualifications:

• High level of accuracy and attention to detail.
• Able to work in a deadline driven environment.
• Ability to analyze reports and data.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.