Billing Systems Analyst

Short Description

J. J. Keller’s Technology Solutions department is looking to welcome a Billing Systems Analyst to their team. Technology Solutions develops, manages, and supports online and mobile solutions serving the Transportation, Workplace Safety, and Human Resources markets. Technology Solutions covers all aspects of the technology product lifecycle, from concept to release to ongoing customer support.

The purpose of the Billing Systems Analyst position is to complete complex billing tasks including identifying, analyzing, and resolving Technology Services billings issues. In this position you will be utilizing various advanced excel functions (pivot tables, v-look ups, etc.) to create and analyze reports to identify root causes of billing issues.

This position can work either 100% remote or in office or hybrid for local candidates. 

Why J. J. Keller?

• Monday - Friday, with the ability to flex working time
• Annual Reviews, Merit Increases & Quarterly Bonus Program
• Medical / Dental / Vision Insurance
• Tuition Reimbursement, eligible your FIRST DAY
• 401(k) with Employer Match +  Annual Company-Funded Profit Sharing
• 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 
• 24/7 Access to Free Virtual Fitness Classes + Virtual Health Visits

Job Responsibilities

• Serves as a conduit between Technology Solutions, Finance, and vendors in establishing processes, systems, billing capabilities and troubleshooting as needed.
• Performs monthly audits on client billings, reviewing actual billings against the client contract. This includes vast and complex spreadsheets with strict turnaround times. 
• Analyzes billing data, identifies gaps/issues, and develops solutions to rectify the issues.
• Trouble-shoots billing errors and rejected records to identify root cause and develops solutions to rectify the issues.
• Assists with resolving client inquiries and disputes. Coordinate correct client setup to ensure future billing accuracy.
• Reconciles vendor invoices and internal billing questions and works directly with Accounting to resolve discrepancies.
• Provides financial reporting including forecasting. 
• Provides ad hoc billing analysis and reports to stakeholders as requested.
• Create informative reports and dashboards using data visualization tools (e.g., PowerBI, SAP and SQL) to effectively communicate findings to stakeholders.

Qualifications

Experience:

• 3+ years’ experience in a complex reporting and billing environment.
• Will consider related post-secondary education in lieu of experience.

Education:

• High School Graduate or General Education Degree (GED).
• Associate’s Degree in a business related field desirable.

Computer Skills

• Must be proficient in the use of a PC and MS Office Suite, with advanced excel skills, including v-looks up and pivot tables. 
• Power Platforms and SQL Server a plus.  
• SAP experience desirable.

Other Skills/Qualifications:

• Strong analytical and problem-solving skills.
• Able to analyze reports and data.
• Communicates effectively with all levels of management.
• High level of accuracy and attention to detail.
• Able to work in a deadline driven environment.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to industry and training events may also be required, depending on assignment.