Business Operations Specialist

Position Summary

Looking for a role where you’ll solve problems, support clients, and build business expertise without needed prior industry experience? Join a company with purpose, stability, and a proven history of success.

For more than 70 years, J. J. Keller has helped organizations create safer workplaces and navigate complex compliance requirements. Today, we serve more than 90% of the Fortune 1000 and continue to grow through the dedication of talented associates who are passionate about helping customers succeed.

As a Business Operations Specialist, you'll play an important role in supporting transportation clients and helping them stay compliant. This position is ideal for someone who enjoys problem-solving, working with details, and providing exceptional service in a collaborative team environment.

Bring your attention to detail, customer focus, and problem-solving skills. We'll provide the training and support needed to learn the transportation compliance and regulatory aspects of the role. No prior transportation compliance experience is required.

If you're looking for an opportunity to build valuable business and compliance expertise while growing your career with an industry leader, we'd love to hear from you.

What You'll Do

• Process vehicle registrations, renewals, ownership transfers, replacement plates, and other credentialing transactions.
• Support Drug & Alcohol, Driver Qualification, and Vehicle Services programs for clients.
• Research and resolve issues related to client transactions and compliance requirements.
• Work with state agencies, vendors, and internal teams to ensure timely and accurate processing.
• Monitor client accounts and request additional funds when needed for transactions.
• Maintain accurate records and protect confidential client information.
• Use internal resources, training, and regulatory information to determine the best solution for client requests.
• Develop knowledge of transportation regulations and compliance requirements while helping clients remain compliant.

Qualifications

Experience & Education
•    High school diploma or equivalent required.
•    Previous office, customer service, retail, hospitality, manufacturing, administrative, internship, campus leadership, or other work experience is helpful but not required.
•    We provide training and are looking for individuals who are eager to learn, grow, and develop new skills.

Skills & Attributes
•    Enjoys learning new things and is open to feedback and coaching.
•    Takes pride in producing accurate, high-quality work.
•    Is dependable and follows through on commitments.
•    Can navigate computers and learn new software applications.
•    Is organized and able to manage multiple priorities.
•    Demonstrates curiosity and problem-solving skills.
•    Works well independently and as part of a team.
•    Has strong written and verbal communication skills.
•    Brings a positive attitude and a willingness to contribute.

Why Join J. J. Keller?

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.