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Director of Consulting Services (DOT Safety & Compliance)

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Date: Apr 30, 2019

Location: Green Bay, WI, US, 54304

Company: J. J. Keller & Associates, Inc.

Requisition #: 10038
Functional Area:  Consulting; Leadership; Transportation
Employment Type:  Full-Time
Work Options:  Home Office/Remote in Specified Market/Location
Work Hours:  Non-standard work hours including evening travel
Travel Requirement:  Up to 50%


Position Summary

In the world of fleet compliance, J. J. Keller is the nation's most-trusted source for guidance and solutions. Working with companies from coast-to-coast, our Transportation Consultants offer significant value to fleets by way of ongoing programs that reduce CSA scores, prevent accidents, provide audit protection and minimize fines and litigation.

Consulting Magazine Names J. J. Keller’s Safety & Compliance Consulting Services to List of Fastest-Growing Firms for Fourth Straight Year


The purpose of the Director of Consulting position is to lead the operational and growth activities of the Transport Regulatory Compliance Practice; achieving customer expectations and revenue/margin goals.  As a Director, this position must operate at a strategic level, focusing on long-term plans and strategic priorities that benefit J. J. Keller as a whole.

Job Responsibilities

  • Leads, develops and coaches multiple teams and leaders:
    • Provides clear expectations, feedback and recognition
    • Participates in the hiring/selection process
    • Writes and conducts performance evaluations and progress reports
    • Handles associate relations issues
  • Delivers results in line with the following key metrics/accountabilities:
    • Associate retention
    • Budget control
    • Client satisfaction and retention standards
    • Revenue objectives
    • Gross margin and contribution margin objectives
    • Operating profit objectives
  • Demonstrates leadership as an industry expert and guides staff on client engagements. Also provides consulting to clients directly as needed.
  • Manages logistics of fulfilling client agreements in a timely manner consistent with client expectations.
  • Sets budgets and manages expenses in line with departmental budgets and corporate business conditions.
  • Develops new and enhances existing J. J. Keller proprietary solution offerings in collaboration with Marketing, R&D, and other stakeholders.
  • Works closely with sales leadership and associates to deliver sales objectives for practice by sales channel.
  • Manages Business Process Improvement initiatives to improve internal processes to support the business.
  • Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
  • Enforces and supports all company policies and procedures. Fully supports the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.



  • 7+ years of leadership experience in the transportation industry
  • 5+ years of external customer-facing experience
  • Experience managing a consulting practice with P&L responsibility desirable
  • Project management experience and/or training is preferred
  • Experience leading a remote workforce is preferred


  • Bachelor's Degree in a business or transportation related field

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite.
  • Knowledge of FMCSA, PHMSA, DOT and/or OSHA regulations.
  • Understanding of marketing and sales concepts.
  • Ability to develop and implement growth plans and programs.
  • Strong verbal and written communication skills.
  • Strong organizational and time management skills.

Physical Requirements

Work is performed primarily in a standard office environment.


Travel expectation: 35%-50% via airplane and car to customer sites and/or industry and training events.


Other Information

At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. Our associates have named J. J. Keller as a Great Place to Work® three years in the running. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J. J. Keller. 


Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.


J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Nearest Major Market: Green Bay

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