Credit Specialist

Position Summary

J. J. Keller is seeking to fill an opening on our Accounting & Finance team. Due to an upcoming retirement, we are looking for a Credit Specialist to assist our team in completing collections on past due accounts, client advances and deposits, and providing internal/external customer service as needed for complex and/or strategic accounts. 

This position is hybrid and requires 2-3 days of on-site work in Neenah, WI

About our Neenah Corporate Office

There's a lot to love about our home office in Neenah, Wisconsin, including:

• Jean-friendly environment, every day of the week!
• Café that offers breakfast, lunch and multiple a la carte items
• FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
• FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost 
• Near 1-mile-long walking trail that wraps around the campus 
• Multiple collaboration stations 

Job Responsibilities

• Makes collection contacts via phone and/or e-mail for complex or high-profile accounts as assigned. Encourages timely payment in support of company goals for accounts receivable aging and bad debt write-off. 
• Manages advances and deposits for Managed Services clients. 
• Provides assistance to associates in Managed Services related to credit functions. 
• Reviews orders on credit block and collaborates with sales and/or customers as needed to resolve issues.
• Provides back-up and assists other credit associates, as needed.
• Reviews and analyzes current processes and makes recommendations for improvements. 

Qualifications

Experience:

•  4+ years of collection experience.

Education:

• High School Graduate or General Education Degree (GED).

Other Skills/Qualifications:

• Must be proficient in the use of a PC and MS Office Suite. 
• Effective written and verbal communication skills.
• Accuracy working with numerical data.
• Good problem solving skills.
• Strong attention to detail.
• Commitment to providing excellent customer service. 

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.