Enterprise Risk & Compliance Manager

Position Summary

This leadership position is responsible for leading the  Enterprise Risk & Compliance team (4 associates) to consistently achieve business results and to ensure that internal/external customer/client service expectations are fulfilled. This position is responsible for evaluation and mitigation of risks across the enterprise. This role requires you to be in office 3 days per week and reside near the corporate campus in Neenah,WI.

Job Responsibilities

Enterprise Audit & Compliance Leadership

• Oversees the company’s risk portfolio, providing strategic guidance across business risk and compliance issues.
• Leads and governs the full internal and external audit lifecycle for certifications, including ISO 27001, ISO 45001, ISO 14001, SOC 2, PCI, and FCRA.
• Develops and executes a multi-year audit and certification strategy, ensuring controls, evidence management, and cross-functional coordination.
• Establishes standardized audit protocols and drives process maturity to strengthen global compliance posture.
• Reviews and facilitates necessary updates to compliance training courses.
• Reports regularly to executive leadership on the status of compliance matters.

Enterprise Risk Management & Mitigation

• Owns the corporate Business Risk Strategy, developing frameworks to identify, assess, and mitigate enterprise-wide risks.
• Evaluates risks related to new vendors, products, projects, and processes. Stipulates risk mitigation steps and escalates matters outside the Company’s risk tolerance.
• Leads the Business Continuity Program, including quarterly steering meetings and enterprise-wide tabletop and tactical exercises.
  Leads the privacy compliance program, including facilitating updates to online terms twice per year, and responding to data subject requests.
• Partners with executive leadership to embed proactive risk mitigation into planning and operations.
• Manages corporate insurance policies, working with brokers and underwriters to ensure proper coverage.

Cross-Functional Governance & Strategic Alignment

• Serves as a trusted partner to all business units.
• Drives a culture of accountability, transparency, and continuous improvement
• Oversees uniform governance of corporate records, corporate policies, corporate forms and information inventory.

Leads, develops and coaches the team:

• Provides clear expectations, feedback and recognition
• Participates in the hiring/selection process
• Writes and conducts performance evaluations and progress reports
• Handles associate relations issues 
• Develops and implements plans and procedures for effective forecasting, budgeting, performance measurements, talent development and resource allocation.

Qualifications

Education & Experience Requirements: 
•    Bachelor's degree in a business related field required 
•    10+ years of related experience in risk and compliance
•    3+ years of related experience in a leadership role
•    Related certifications preferred, such as Certified Internal Auditor, ISO auditing, Certified Risk Management Professional 

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.