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Office Operations

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Date: Nov 10, 2022

Location: Neenah, WI, US, 54956

Company: J. J. Keller & Associates, Inc.

Requisition #:  16638
Functional Area:  Office/Clerical
Employment Type:  Full-Time
Work Options:  In Office at Location Specified Above
Work Hours:  Monday - Friday 8am - 4:30pm


Position Summary

J. J. Keller is hiring an On-Site Office Operation Specialist! As the nation's leading provider of safety and regulatory compliance solutions, J. J. Keller provides over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing!


Founded in 1953, J. J. Keller is a privately held, family-owned company. We are dedicated to protecting people and the businesses they run, and understand our associates are our most valuable assets in achieving just that. We value each other, our customers and our community because what we do matters.

Why J. J. Keller?

  • Pay $16/hr.+  
  • Monday - Friday, with the ability to flex working time
  • Annual Reviews, Merit Increases & Quarterly Bonus Program
  • Medical / Dental / Vision Insurance
  • Tuition Reimbursement, eligible your FIRST DAY
  • 401(k) with Employer Match & Annual Profit Sharing
  • 15 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 
  • On-Site Fitness Center, Cafe & Free Wellness Clinic

Job Responsibilities

  • Completes original, additional, and renewal applications for clients in an  accurate and timely manner. 
  • Audits and identifies discrepancies within client and driver paperwork. 
  • Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
  • Investigates and resolves basic client data issues as appropriate.  Refers complex issues to appropriate person.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.



  • High School Graduate or General Education Degree (GED).


  • 2+ years of experience in a general office setting.
  • Experience in a fast-paced, deadline-driven environment is a plus.
  • In lieu, will consider a combination of experience and post-secondary education.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite, with intermediate excel skills preferred.
  • Ability to work in a team environment.
  • Strong detail orientation.
  • Good organizational skills.
  • Desire to meet and exceed client expectations.
  • Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.


Other Information


At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 


Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.


J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton

Job Segment: Compliance, Clerical, Law, Legal, Operations, Administrative