Office Operations

Position Summary

J. J. Keller is hiring an On-Site Office Operation Specialist! As the nation's leading provider of safety and regulatory compliance solutions, J. J. Keller provides over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing!

Founded in 1953, J. J. Keller is a privately held, family-owned company. We are dedicated to protecting people and the businesses they run, and understand our associates are our most valuable assets in achieving just that. We value each other, our customers and our community because what we do matters.

Why J. J. Keller?

• Pay $16/hr.+  
• Monday - Friday, with the ability to flex working time
• Annual Reviews, Merit Increases & Quarterly Bonus Program
• Medical / Dental / Vision Insurance
• Tuition Reimbursement, eligible your FIRST DAY
• 401(k) with Employer Match & Annual Profit Sharing
• 15 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 
• On-Site Fitness Center, Cafe & Free Wellness Clinic

Job Responsibilities

• Completes original, additional, and renewal applications for clients in an  accurate and timely manner. 
• Audits and identifies discrepancies within client and driver paperwork. 
• Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
• Investigates and resolves basic client data issues as appropriate.  Refers complex issues to appropriate person.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.

Qualifications

Education:

• High School Graduate or General Education Degree (GED).

Experience:

• 2+ years of experience in a general office setting.
• Experience in a fast-paced, deadline-driven environment is a plus.
• In lieu, will consider a combination of experience and post-secondary education.

Other Skills/Qualifications:

• Must be proficient in the use of a PC and MS Office Suite, with intermediate excel skills preferred.
• Ability to work in a team environment.
• Strong detail orientation.
• Good organizational skills.
• Desire to meet and exceed client expectations.
• Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services.
   

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.