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Office Operations Specialist (Onsite)

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Date: Mar 6, 2023

Location: Neenah, WI, US, 54956

Company: J. J. Keller & Associates, Inc.

Requisition #:  16638
Functional Area:  Office/Clerical
Employment Type:  Full-Time
Work Options:  In Office at Location Specified Above
Work Hours:  Monday - Friday 8am - 4:30pm


Position Summary

J. J. Keller has an immediate opening in our Services Operations Department for an associate to work onsite at our Neenah, WI corporate campus.  If you enjoy working with data, working in a professional, modern work environment and and helping to protect people and the businesses they run, this is a great opportunity for you.  We provide on the job training and growth opportunities.


Founded nearly 70 years ago, J. J. Keller provides over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing.  Our success demands we add talent to our team in order to support the needs of our clients. 


This position would work 100% onsite for the first 12 months and then could transition to remote, with coming into the office on an as needed basis. 

Why J. J. Keller?

  • Pay $19/hr.+  
  • Monday - Friday  Work Schedule 
  • Flex-time and Work Flexibility
  • Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!
  • Medical / Dental / Vision Insurance
  • Associate Growth/Promotional Opportunities 
  • Tuition Reimbursement, eligible your FIRST DAY
  • 401(k) with Employer Match + Company-Funded Annual Profit Sharing
  • 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 

About our Neenah, WI Home Office

There's a lot to love about our home office in Neenah, Wisconsin, including:

  • Jean-friendly environment, every day of the week!
  • Cafe that offers breakfast, lunch and multiple a la carte items
  • FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
  • FREE access to our J. J. Keller Wellness Center, with access to some perscriptions at no cost 
  • Near 1-mile long walking trail that wraps around the campus 
  • Multiple collaboration stations 


Want to check it out yourself? Follow this link and click ' See inside our Vinland Facility'!

Job Responsibilities

  • Verifies, analyzes and corrects client data to produce fuel tax reports
  • Identifies trends that can improve savings for customers. 
  • Audits and identifies discrepancies within client and driver paperwork. 
  • Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
  • Investigates and resolves basic client data issues as appropriate while escalating complex issues.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. 
  • Adheres to the department's data security policies pertaining to Personal Identification Information.



  • High School Graduate or General Education Degree (GED).


  • 3 years of experience in an office environment processing data and manipulating spreadsheets.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite, with intermediate excel skills.
  • Ability to work in a team environment.
  • Strong detail orientation.
  • Good organizational skills.
  • Desire to meet and exceed client expectations.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. 


Other Information


At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 


Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.


J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton

Job Segment: Compliance, Clerical, Law, Yoga, Legal, Administrative, Operations, Hospitality