Office Operations Specialist (Onsite)

Position Summary

J. J. Keller has an immediate opening in our Services Operations Department for an associate to work onsite at our Neenah, WI corporate campus.  If you enjoy working with data, working in a professional, modern work environment and and helping to protect people and the businesses they run, this is a great opportunity for you.  We provide on the job training and growth opportunities.

Founded nearly 70 years ago, J. J. Keller provides over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing.  Our success demands we add talent to our team in order to support the needs of our clients. 

This position would work 100% onsite for the first 12 months and then could transition to remote, with coming into the office on an as needed basis. 

Why J. J. Keller?

• Pay $19/hr.+  
• Monday - Friday  Work Schedule 
• Flex-time and Work Flexibility
• Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!
• Medical / Dental / Vision Insurance
• Associate Growth/Promotional Opportunities 
• Tuition Reimbursement, eligible your FIRST DAY
• 401(k) with Employer Match + Company-Funded Annual Profit Sharing
• 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday 

About our Neenah, WI Home Office

There's a lot to love about our home office in Neenah, Wisconsin, including:

• Jean-friendly environment, every day of the week!
• Cafe that offers breakfast, lunch and multiple a la carte items
• FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
• FREE access to our J. J. Keller Wellness Center, with access to some perscriptions at no cost 
• Near 1-mile long walking trail that wraps around the campus 
• Multiple collaboration stations 

Want to check it out yourself? Follow this link https://www.jjkeller.com/learn/campus#0 and click ' See inside our Vinland Facility'!

Job Responsibilities

• Verifies, analyzes and corrects client data to produce fuel tax reports
• Identifies trends that can improve savings for customers. 
• Audits and identifies discrepancies within client and driver paperwork. 
• Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
• Investigates and resolves basic client data issues as appropriate while escalating complex issues.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. 
• Adheres to the department's data security policies pertaining to Personal Identification Information.

Qualifications

Education:

• High School Graduate or General Education Degree (GED).

Experience:

• 3 years of experience in an office environment processing data and manipulating spreadsheets.

Other Skills/Qualifications:

• Must be proficient in the use of a PC and MS Office Suite, with intermediate excel skills.
• Ability to work in a team environment.
• Strong detail orientation.
• Good organizational skills.
• Desire to meet and exceed client expectations.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.