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Part-time Office Operations Support (Remote)

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Date: May 4, 2023

Location: Neenah, WI, US, 54956

Company: J. J. Keller & Associates, Inc.

Requisition #: 
Functional Area:  Administrative Support; Office/Clerical; Operations
Employment Type:  Part-Time 2 (40-59.75 hrs/pay period)
Work Options:  Remote / Work from Home in the US
Work Hours:  Monday - Friday 8am - 1pm CST

Position Summary

Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive and ethical environment. 


J. J. Keller has a PART-TIME opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts whom clients rely on to off-load the time consuming / complex tasks of managing driver safety compliance. Our internal team of 300+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.


In this remote Office Operations role, you will be responsible for processing client requests for updates to their Driver files in a timely and accurate manner. In this role, you will work closely with team members to meet and exceed client expectations.


This part-time position will work from home with hours of Monday - Friday CST. The position will have an initial 6-week training period of Monday - Friday 8am - 430pm CST. 

Job Responsibilities

  • Audits driver qualification documents and drug & alcohol information for clients.
  • Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
  • Works with Client Service Specialists to obtain and/or validate client information.  Updates information in all applicable systems.
  • Responds to client and/or vendor phone calls or emails in an efficient manner.  Answers post-accident line if applicable.
  • Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. 
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.  Adheres to the department's data security policies pertaining to Personal Identification Information.

Benefits & Perks

  • $17/hr. +
  • Monthly PTO Accrual+ 8 Paid Company Holidays + 1 Paid Floating Holiday 
  • Annual Reviews + Merit Increases + Quarterly Bonus Program
  • New Hire On-the-Job Training
  • Career Growth Opportunities
  • Medical + Dental + Vision Insurance
  • 401(k) with Employer Match + Company-funded Profit Sharing


  • High School Graduate or General Education Degree (GED).
  • 1+ years of experience in a general office setting.
    • In lieu, will consider a combination of experience and post-secondary education.
  • Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
  • Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. 
  • Strong organizational skills and attention to detail.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.

Other Information

At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $17.00 to $17.50 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton

Job Segment: Compliance, Operations Manager, Law, Work from Home, Part Time, Legal, Operations, Contract