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Permit Processor

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Date: Jun 11, 2021

Location: Neenah, WI, US, 54956

Company: J. J. Keller & Associates, Inc.

Requisition #: 12957
Functional Area:  Administrative Support; Office/Clerical; Operations
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US
Work Hours:  Tuesday - Saturday 1:00 p.m. - 9:00 p.m.

A Safe Environment During COVID-19:  At J. J. Keller, our purpose is to protect people – our clients and our associates. We use CDC-recommended best practices to ensure the healthiest workplace possible, and our Environmental Health & Safety Team continuously monitors our pandemic protocols. During COVID-19, associates have given J. J. Keller high scores for keeping them informed and safe.

Position Summary

J. J. Keller is hiring for a Permit Processor! As the nation's leading provider of safety and regulatory compliance solutions, J. J. Keller provides over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing!


Founded in 1953, J. J. Keller is a privately held, family-owned company. We are dedicated to protecting people and the businesses they run, and understand our associates are our most valuable assets in achieving just that. We value each other, our customers and our community because what we do matters.


As a Permit Processor, you will be a key partner in ensuring our clients remain in compliance with state and Federal regulations. You will be responsible for securing temporary permits for our transportation clients and ensuring our clients receive their necessary permits in a timely and accurate manner. The Permit Processor will work remotely with 2nd shift hours of Tuesday - Saturday 1:00 p.m. - 9:00 p.m. after completing 4-6 months of training Monday - Friday 8:00 a.m. - 4:30 p.m. This position is eligible for a $.60 shift differential for any 2nd shift hours worked. 

Job Responsibilities

  • Secures temporary permits (fuel/trips, oversize/overweight, annual and regional) for clients in an accurate and timely manner. Validates accuracy of permits and distributes to clients. 
  • Determines routing of trips using maps and mapping software. 
  • Maintains appropriate documentation, such as call notes, state fees to be charged to clients, charges applied to corporate credit card and escrow funds, work order information, etc. 
  • Works directly with various state agencies to verify permit requirements and to ensure they are processed appropriately. 
  • Assists clients with answering questions and resolving issues related to permits.



  • High School Graduate or General Education Degree (GED).

  • Associate's Degree desired.


  • 3+ years of experience in a general office setting, preferably in a deadline-driven environment.
  • Experience in Trip Permits preferred.
  • In lieu, will consider a combination of experience and post-secondary education.

Other Skills/Qualifications:

  • Must be proficient in the use of a PC and MS Office Suite, with intermediate to advanced excel skills preferred.
  • Ability to work in a fast-paced, deadline driven environment.
  • Ability to work in a team environment.
  • Skilled at reading maps and ability to understand mapping software.
  • Ability to analyze documents for accuracy.
  • Ability to multi-task.
  • Strong detail orientation and organizational skills.
  • Desire to meet and exceed client expectations.
  • Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.


Other Information


At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people’s lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. Our associates have named J. J. Keller as a Great Place to Work® four years in the running. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller. 

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.!  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.


J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton

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