Software Engineering Manager

Position Summary

Job Responsibilities

• Leads, develops and coaches team:
  • Provides clear expectations, feedback and recognition
  • Participates in the hiring/selection process
  • Writes and conducts performance evaluations and progress reports
  • Handles associate relations issues
• Delivers results in line with the following key metrics/accountabilities:
  • Development project timelines
  • Application quality, system uptime and system performance targets
  • Associate retention
• Manages the Software Development Life Cycle process and methodology to ensure a high level of quality for all products and services.
• Oversees development team and construction of site enhancements and changes.  Ensures adherence to best practices for development, security and release management.
• Ensures strong communication and training for technical support relative to site changes.
• Contributes to the overall plans and objectives of the department as a member of the Leadership Team.
• Acts as a mentor and performs code reviews with the team to ensure quality and standards, particularly for contract resources.
• Works with other senior members, managers and architects to assess/introduce/implement new development frameworks, tools and processes.
• Coordinates technical implementations and interfaces with Information Technology team to maintain optimal server configuration, database accuracy/integrity and for coordination of staging and production moves.
• Owns technical direction and architectural oversight for supported applications and platforms, ensuring alignment with business strategy, enterprise architecture standards, security requirements, scalability objectives, and AI-first engineering practices.
• Provides hands-on technical and architecture leadership for supported applications and platforms, including solution design guidance, architecture reviews, code review support, and oversight of technical decisions to ensure scalable, secure, maintainable, and AI-ready solutions.
• Collaborates with development teams, product owners, and management to balance technical needs and business needs, while ensuring project objectives are met.
• Communicates with third party vendors, end users, customers and internal product stakeholders on systems requirements, enhancements and recommendations to support business direction.
• Develops and maintains a solid understanding of the technology tools and trends and remains current in new technology developments and their potential impact on the department.
• Ensures secure development practices are adopted across the team, including adherence to OWASP standards, secure coding guidelines, and security-by-design principles throughout the SDLC.
• Collaborates with architecture, security, and product teams to align feature delivery with security requirements, secure design reviews as part of planning and execution.
• Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensures that staff follows these same guidelines.
• Manages expenses in line with departmental budgets and corporate business conditions.
• Enforces and supports all company policies and procedures.  Fully supports the company's commitment to safety and the environment and strives to maintain a clean, healthy and safe workplace.

Qualifications

Education

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• Equivalent combinations of education and relevant experience may be considered in lieu of a degree.

Experience

• 6+ years of Microsoft stack development experience.
• Demonstrated experience leading software development projects and project teams to successful completion.
• Previous experience leading, coaching, and mentoring team members.
• Experience with Agile project methodologies (preferably Scrum) and project management tracking tools.
• Working knowledge of the Software Development Life Cycle (SDLC), including the use of AI-assisted development tools such as GitHub Copilot or similar technologies.
• Experience developing full-stack web applications using React and .NET/C#.
• Experience building and consuming RESTful APIs and integrating frontend applications with backend services.
• Object-oriented programming experience.
• Understanding of SQL Server development and database structures.
• Demonstrated ability to evaluate, test, and refine AI-generated code before implementation.
• Understanding of secure software development practices, including authentication, authorization, input validation, API security, and protection of sensitive data.

Other Skills/Qualifications

• Ability to manage multiple system development projects simultaneously and facilitate project team activities.
• Strong written and verbal communication skills, with the ability to effectively communicate technical concepts to technical and non-technical audiences at all organizational levels.
• Ability to develop and implement employee growth and development plans.
• Strong organizational, prioritization, and time management skills.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Travel to customer sites and/or industry and training events is also required.