Sr. Infrastructure Engineer (VMWare)

Position Summary

The purpose of this position is to provide front line support to multiple J. J. Keller network systems. This includes development and maintenance of systems, applications, security and network configurations, troubleshooting and technical support.

The Sr. Infrastructure Engineers primary focus is on evaluating, leading, implementing and supporting technical solutions of a larger scale and troubleshooting complex issues.  This position also has ownership of network/application performance and serves as a mentor to other members of the infrastructure team, while performing high-level complex troubleshooting. 

This position will function in a Hybrid (onsite / remote) capacity, at our Corporate Headquarters in Neenah, WI. 

Job Responsibilities

• Performs various responsibilities associated with Enterprise Network Management, including: network and system uptime, application support, capacity planning, daily performance monitoring and statistical reporting. 
• Performs maintenance of operating systems, ensuring a stable and sound environment. 
• Coordinates network related upgrades with users and other technical associates. Manages small projects independently. 
• Performs activities related to including but not limited to backups, BCP, and Archiving, VMWare, Storage all while adhering to our Data Security standards. 
• Develops and maintains a solid understanding of related technology tools and trends and remains current in new technology developments and their potential impact on the department and J. J. Keller. 
• Provides leadership and direction for other team members on projects. 
• Provides high-level expertise in a specific, complex technology such as VMWare, Security, SAN Management.
• Investigates and recommends new technologies. 
• Works with Business Continuity Planning team leaders to insure plans are viable and current. 
• Assists management with tactical planning and budgeting as needed. 

Qualifications

Experience:

• 6+ years experience in network infrastructure in a technician or administrator role.
• 3+ years experience supporting VMWare (Horizon View preferred). 
• Working experience in the following areas: Windows Service Administration, Active Directory / Azure Active Directory, Group Policy edits, PowerShell, Exchange Online.
• Any experience with Security and/or Privilege Access Software is a plus (ex: CyberArk, Checkpoint Harmony).
• Any experience working with AWS or Azure Service is a plus.
• Experience building Microsoft Windows Server environments.
• Experience training and mentoring others.

Education:

• Bachelor's Degree in Networking, Computer Operations or related field.
• In lieu of degree, may consider a combination of education and related work experience.

Computer Skills:

• Must be proficient in the use of a PC and MS Office Suite.
• Understanding of current networking, remote access and security technologies.

Other Skills/Qualifications:

• Demonstrated project management and multi-tasking skills.
• Strong organizational skills with meticulous attention to detail.
• Ability to work independently with technology and vendors as required.
• Ability to research a technology related topic and communicate recommendations to other technical staff members.
• Ability to work constructively within a team environment to identify and resolve issues impacting productivity. 

Benefits

• Medical / Dental / Vision Insurance
• Annual Reviews, Merit Increases + Quarterly Bonus Program
• 401(k) with Employer Match + Annual Profit Sharing
• 17 PTO Days + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Work/Life Balance & Flex Time
• Annual Learning & Development Subscriptions  
• Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
• Strong company culture that fosters internal growth and development
• Computer Equipment Provided for Home Office

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.