UX/UI Designer

Position Summary

J. J. Keller is seeking a creative and user-focused UX/UI Designer to join our team and play a key role in shaping the digital experiences of our customers. The UX work involves understanding customers’ needs through a variety of tools and analysis and designing for an engaging and user-friendly customer journey. The UI design work includes visual look & feel, graphics and system navigation to ensure a rich and intuitive user experience. This position is also responsible for assisting with quality assurance processes and managing design projects from inception to completion to ensure timelines, budget and quality expectations are met.  

If you’re passionate about solving complex design challenges, staying ahead of UX/UI trends, and creating experiences that truly resonate with users, we’d love to hear from you!

Job Responsibilities

• Conducts user research using various methods (customer surveys, persona creation, user journey maps, etc.) and empathy interviews with current users and potential users.
• Designs user journey maps throughout a site/application, highlighting the user experience.
• Analyzes user testing data to improve UX quality, fix errors, increase conversion and user satisfaction.
• Establishes and designs brand standards to be used across the entire UI Design team.
• Makes certain that websites are usable for everyone, including those using assistive technology, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).
• Works closely with Development Architecture team on translating design requirements into development requirements.
• Designs and develops user interface (UI) concepts, prototypes and associated documentation for internal and external-facing web and/or applications based on high level business plans. 
• Works with project stakeholders to translate high level business requirements into detailed design specifications. 
• Delivers detailed design requirements and functional UI prototypes that integrate into existing Application Development and Quality Assurance (QA) processes. 
• Performs UI programming (in some areas), including the creation of UI code for various applications. 
• Assists with the development and implementation of QA processes related to web and/or mobile application design, development and ongoing maintenance.
• Stays abreast of modern technologies in the field to create innovative approaches for improving end-user experience.
• Works collaboratively with project stakeholders (i.e. Marketing, Product Development, Development, etc.) on expectations for usability, workflow, features, functions and overall look-and-feel.

Qualifications

Education

• Bachelor's Degree in Technology or Business related field.

  • In lieu of the Bachelor's degree, an Associate's degree in a technology-related field combined with two years of additional related experience may be considered.

Experience

• 3+ years creating and implementing user interfaces for web and/or mobile applications, including final asset creation.
• Working knowledge of Sketch, Figma, Adobe XD or similar applications.
• Experience developing front-end HTML/CSS.
• Knowledge of information architecture, storyboarding and design processes

Other Skills/Qualifications

• Ability to analyze written plans and concepts to define specifications for UI design and development.
• Ability to solve complex UI design challenges related to web delivered applications.
• Ability to develop test scenarios, test cases and test procedures for web delivered applications.
• Strong knowledge of end-user experiences and their interaction with web applications
• Ability to operate independently, while working as part of a team of stakeholders on functional design concepts.
• Highly organized and detail oriented, with strong problem solving and analytical skills.
• Strong written and verbal (all levels) communication skills. 

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to customer sites and/or industry and training events may also be required, depending on assignment.